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BCS Modelling Business Processes

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Modelling Business Processes will equip you with the skills you need to identify, model and improve business processes in your organisation. This is a practitioner-level BCS certification leading to the BCS International Diploma in Business Analysis.

During this course you will learn to identify, analyse and model business processes at various levels, and to identify process measures and opportunities for improvement. This course consists of highly practical discussions of key topics based around case studies. You will work individually and in small groups to practise all the techniques we teach, including the BPMN, which is rapidly becoming the defacto standard for process modelling.


1. The context for business process modelling

  • Business Systems vs. Automated Systems
  • Purpose of business process modelling
  • Approaches to business process modelling

2. Identifying processes

  • Strategic context and business goals
  • Value Chain Analysis
  • Building an organisational view of processes
  • Differences between the process and function
  • Definition of a business process
  • Importance of metrics and measurements
  • Processes hierarchies

 3. Modelling processes

  • Overview of process modelling techniques
  • Business Process Modelling Notation (BPMN)
  • Modelling as-is business processes
  • Events, Triggers, Outcomes, and Actors
  • The business rules that underpin the process
  • Identifying current standards and measures

4. Evaluating and improving processes

  • Identifying problems with the as-is process
  • Analysing the work flow
  • Staff performance issues
  • Challenging the business rules
  • Approaches to process improvement
  • Modelling the to-be business processes
  • Identifying the new standards and measures

5. Transition

  • Business process models & IT requirements
  • Organisational design & Skills Profiling

6. Course Summary & Review

  • Review concepts & approaches covered
  • Teaching by a real expert… all of our lecturers have years of practical business analysis and teaching experience
  • Learning in a small class (maximum class size is 12) with plenty of time for discussion
  • Coursewarecontaining notes, case studies, and sample BCS exams
  • Individual and small-group case study exercises with worked solutions
  • BCS textbook Business Analysis sent out as pre-reading with your first Simetral course
  • Suggested answers for the two practice exams and tutor support for the exam
  • Choice of whether to take the exam immediately after the course or at a later date
  • Continuing support as you progress to the BCS International Diploma in Business Analysis
  • A convenient central London location 
  • Exam fee
  • Refreshments and lunches