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BCS Business Analysis Practice

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This highly interactive course will develop the practical skills you need to become an effective business analyst and equip you with a BCS ISEB accreditation that is highly regarded by prestigious UK employers.

This course includes the BCS ISEB Certificate in Business Analysis Practice.

Leading to the practitioner-level BCS certificate in Business Analysis Practice, this course equips delegates with more than just a qualification – delegates learn real-world business skills that are easily applicable in the workplace.

Designed to introduce, develop and deepen your understanding of business analysis, this course combines theory and practice by first teaching key principles and then learning to applying them using case studies and collaborative tasks.

Our experienced lecturers will support you every step of the way, ensuring that you learn useful skills to help you in your professional life and that you pass the BCS exam to achieve your qualification.

On this course you will learn how to:

  • Develop a business IT strategy
  • Identify key performance indicators
  • Understand stakeholder perspectives
  • Model business activities
  • Perform gap analysis
  • Identify business improvements
  • Manage project stakeholders
  • Propose useful IT projects
  • Identify costs and benefits for IT projects

Who Should attend?

Professionals seeking to improve their business analysis skills and knowledge

  • Project experts including project managers, project support staff and project analysts
  • Business experts including product owners, subject matter experts (SMEs), business change managers, senior users, project stakeholders
  • IT experts including systems architects, software developers, testers, support and trainers
  • Practising business analysts – experienced or junior

There are no formal prerequisites to attend the course but most delegates have a graduate-level education and some business experience.


Business analysis rationale:

  • What is a business system.
  • The place of business analysis.
  • Business analysis versus systems analysis.
  • Approaches to business analysis.

Strategic analysis in context:

  • Understanding the organisation’s strengths and weaknesses.
  • External analysis – PESTLE.
  • Internal analysis – Resource Audit.

A project approach to business analysis:

  • Business analysis studies as projects.
  • Terms of reference and project initiation.
  • Assuring business benefit.

Understanding the situation/issues:

  • Types of business ‘problem’.
  • Rich pictures.
  • Defining the problem.
  • Review of investigation techiques.

Business perspectives:

  • Business perspective – introduction.
  • Defining the perspective – CATWOE.

Analysing and modelling the business activities:

  • Modelling business activities.
  • Five types of business activity.
  • Modelling multiple perspectives.
  • Decomposing activities.
  • Validating the business activity model.
  • End-to-end process maps.

Creative problem solving:

  • Barriers to creativity.
  • Brainstorming.
  • Stimulating creative thinking.

Identifying potential solutions:

  • Exploring the gap between the current and desired situation.
  • Areas for business improvement (structure, processes, people)
  • Holistic approach to business solutions.
  • Discussion of business change programmes.

Making the business case:

  • Contents of a business case.
  • Options.
  • Costs and benefits.
  • Impacts and risks.
  • Payback and discounted cash flow.
  • Presenting the business case.

Course summary and review:

  • Review of concepts and approaches covered.
  • Teaching by a real expert… all of our lecturers have years of practical business analysis and teaching experience
  • Learning in a small class (maximum class size is 12) with time for discussion
  • Courseware, case studies, and sample BCS exams
  • Plenty of individual and small group case study exercises with worked solutions
  • BCS “Business Analysis” book as pre-reading with your first Simetral course
  • Suggested answers for the two practice exams and tutor support for the exam
  • Refreshments and lunches
  • A convenient central London location 
  • Exam fee included in price
  • Choice of whether to take the exam immediately after the course or at a later date
  • Continuing support as you progress to the BCS International Diploma in Business Analysis